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Networking Jobs/Testing Jobs:

Designation: Network Security Professionals 
Location: Hyderabad  
Total no. of Positions: 2                                          Education: Diploma,BE / BTech 
Experience: 5 to 8 Years                                           Salary Slab: 6.5 to 7 Lakhs

Responsibilities:  
Incumbent recruited against this requirement will be responsible for:  
He will be a Key member of the Technical team responsible for IT Service delivery at our large customer sites. He will be individually responsible for executing Project / Implementation / Delivery & trouble shooting activities. He will be measured on Key Results areas like Customer satisfaction, SLA norms like Response / Resolution time etc on LAN/WAN & security products. He will be expected to provide Technical assistance to other team members by way of assisting them in solving challenging technical problems, sharing the technical knowledge and adhering to quality processes in ensuring team objectives are met.

Technical Competencies: 

Should have completed CCNA / CCNP certification and is mandatory. Should have good technical knowledge on LAN/WAN & exposure to Security products. Should have experience in providing technical support to large and critical IT systems. Good analytical and problem solving skills are required. Ability to successfully handle multiple tasks while under pressure Good Team working capabilities. Should be well versed with Network Monitoring Activities thru NMS. Installation /Configuration /Troubleshooting of Cisco Products like L2/L3 Switches, Routers, Should have good experience on Security products like Cisco Pix, Net screen. 

 

Designation: Senior Engineer-Server Management – Windows Administrator  
Location: Hyderabad  
Total no. of Positions: 6                                          Education: Diploma,BE / BTech 
Experience: 3 to 5 years                                           Salary Slab : 3.6 to 4 Lakhs

Responsibilities:  
Incumbent recruited against this requirement will be responsible for:  
1. The Server Engineer will have to provide day-to-day technical support and administration of the technology infrastructure. 2. The primary responsibilities of Server engineer will be Install, confi gure, and troubleshoot Server systems. 3. Provide first tier response, analysis and resolution planning for detected issues and seeks appropriate resolution of issues. 4. Play a key role in system u ptime and disaster recovery initiatives. 5. Problem management and issue resolution for server, desktop and laptop issues. 6. Conducting timely and effective root cause analysis. 7. Provisioning, installation, oversight, administration and daily maintenance of all cross-platform servers to include; Intranet/Internet web servers, Database servers, monitoring servers, proprietary application ser vers, file and print servers etc and others to maximize availability and address issues related to. 8. Disaster Recovery / High Availability 9. Physical and Logical Security 10. Backup / Integrity and recoverability 11. Patch and security configuration compliance (includes virus detection for server and client) 12. General user administration 13. Active Directory maintenance 14. Administrat ion of Microsoft Exchange server 15. Database start / stop operations 16. Database monitoring capabilities and exception alerting 17. Backup integrity and routinely testing capabilities 18. Data base capacity monitoring and notification 19. First level issue triage and manage escalation 20. Resolve user configuration / authentication issues 21. Escalating the calls to vendor/principal/TSG whenever reqd, ? Analyze reports & recommend changes to process/technology where ever reqd, ? Knowledge sharing to Shift Incharge/L2 /L1engrs. ? Pro-actively provide suggestions for the optimizatio n of the Infrastructure Excellent comunication skills Should have experience working in a call center environment Should be open in terms of location Should be willing to work in the shift.

Technical Competencies: 

1.Should have relevant exp of 3- 4 Years on win2k platform 2.Should be an MCSE certified engineer 3.Should have worked extensively on ADS, DNS,DHCP 4.Should have got invloved in performance tuning of Win2k. These Resources Should  have knowledge of Back-up devices like NetApps.  

Designation: Senior Engineer-Server Management – Windows Administrator  
Location: Hyderabad  
Total no. of Positions: 2                                          Education: Diploma,BE / BTech 
Experience: 5 to 8                                                     Salary Slab : 5.5 to 6.5 lakhs

Responsibilities:  
Incumbent recruited against this requirement will be responsible for:  
L1- Installation of Low end Intel servers, Configuration and basic troubleshooting, part replacement, and exposure to any of the server monitoring tools together with the following:1. Normal Startup a nd Shutdown.2. User Account Creation, deletion, modification3. Apply Naming Convention, Home Directory, Group Creation as per Policy4. User Disabling.5. Access rights.6. Monitor Concurrent Logins / Co nnections.7. Monitor Disk space, Processor Utilization, Network Utilization related to server8. Basic OS Installation.9. Backup Operation and MonitoringL2- Installation of Mid Range Intel servers, Con figuration and basic troubleshooting, part replacement, installation of backup tools like Arc Serve etc and exposure to any of the server monitoring tools together with the following:1. Server Reinsta llation and Configuration.2. Support during Software Installation.3. Define Account Policy.4. Define Password length and Password Age5. Define Administrator / Supervisor Password restrictions.6. Manag ing Disk space, Processor Utilization, Network Utilization related to server.7. Analysis of log files.8. Root Cause Analysis9. Problem Management10. Backup Configuration11. Restoration Drill12. Patch Implementation and testing13. OS hardening14. Implementing ChangesL3- Install, configure and maintain high end servers. Design and consulting, best practice development, develop in-house training prog ramme and conduct internal trainings, configure storage devices and install back-up software’s like Veritas etc, L2 in an application on Windows like Websphere, Exchange etc.1. Security Audit on Serve r OS.2. Performance Tuning3. Capacity Planning4. Defining backup Policy5. Patch feasibility study6. Security Policy definition for Server 7. Escalated Root Cause Analysis Excellent comunication s kills Should have experience working in a call center environment Should be open in terms of location Should be willing to work in the shift.

Technical Competencies: 

1.Should have relevant exp of 3- 4 Years on win2k platform 2.Should be an MCSE certified engineer 3.Should have worked extensively on ADS,DNS,DHCP 4.Should have got invloved in performance tuning of Win2k

1. Server Reinsta llation and Configuration.2. Support during Software Installation.3. Define Account Policy.4. Define Password length and Password Age5. Define Administrator / Supervisor Password restrictions.6. Manag ing Disk space, Processor Utilization, Network Utilization related to server.7. Analysis of log files.8. Root Cause Analysis9. Problem Management10. Backup Configuration11. Restoration Drill12. Patch Implementation and testing13. OS hardening 14. Implementing ChangesL3- Install, configure and maintain high end servers. Design and consulting, best practice development, develop in-house training prog ramme and conduct internal trainings, configure storage devices and install back-up software’s like Veritas etc, L2 in an application on Windows like Websphere, Exchange etc.1. Security Audit on Serve r OS.2. Performance Tuning3. Capacity Planning4. Defining backup Policy5. Patch feasibility study6. Security Policy definition for Server 7. Escalated Root Cause Analysis.These Resources Should have knowledge of Back-up devices like NetApps.

Designation: AVAYA Engineers – Technical Specialist  
Location: Hyderabad 
Total no. of Positions: 2                                       Education: Diploma,BE / BTech 
Experience: 5 to 8 years                                        Salary Slab: 6.5 to 7 lakhs

Responsibilities:  
Incumbent recruited against this requirement will be responsible for:  
Hardware configuration, knowledge of any of the monitoring tools together with:1. Day to day operations management of the installed hardware and software system.2. Monitoring - performance, change and Capacity.3. Monitoring Automatic Call Distribution System4. Monitoring EPABX / private voice networks thresholds for CPU, Memory etc.5. Monitoring performance of voice systems.6. Basic Configuration and Details of Phone/Voice ports Diagram.7. Mapping phone Configuration with processes.8. Network devices & Phones IMAC and Basic Configuration.9. Replacing defective parts.10. Ongoing Health Check as per defined procedure.11. Incident ManagementL2- Installation, Configuration and troubleshooting of (Meridian large switches, symposium server, Periphonics, Passport, call pilot) together with the fo llowing:1. Conducting Configuration Management and Change Control.2. Voice Bandwidth Management.3. Switch/ PABX/ ACD Device Configuration.4. Perform Hardware Diagnostics5. Implement Firmware and Softw are Upgrades.6. Problem Management and Troubleshooting7. Handle Upgrades and additional equipment/circuits as required 8. Handling or resolve Voice related issues and call routing changes.9. Root Caus e Analysis for Critical Events. 10. Performing Voice Quality Tests (Call Drops)L3- Exposure to high end Nortel products. Design and Technical consulting, Best Practice Implementation and documentation , Design in-house training programme, conduct technical trainings.1. Performing Operational Planning for Capacity and Performance purposes.2. Conducting Feasibility Studies for Implementation of new T echnologies.3. Performing Project Management and Project Estimation.4. Reviewing efficiency and effectiveness of Problem Control Process.5. Network Design and architecting for PABX, Voice network, and ACD.6. Handle transitions for new client. Excellent comunication skills Should have experience working in a call center environment Should be open in terms of location Should be willing to work in the shift.

Technical Competencies: 

Providing Technical Support on Avayas Definity EPABX (8700 Multivintage), Nice Logger, Call Management System (CMS), Center Vu Supervisor, and taking care of other telecom activities. * Administration and Maintenance of S8700 & G3Si Definity Switch (for IPLC & Domestic). * Administration of CMS system & Report generation. * Checking the daily alarms and errors of Avaya 8700 communication server, CMS and troubleshooting the alarms and errors according to process. * Taking Backup of CMS on Weekly basis. * Administration and Maintenance of Intuity Audix Messaging System. * Installation & configuration of Nice logger client. * Addition/deletion of phones/extensions and ensure smooth operations. * Customization/programming of phones/extensions to call center agents. * Addition/deletion of Agents in different skill groups. * Creation of Hunt groups, VDNs and Vectors. * Management & Monitoring of various splits and analyzing the usage. * Monitoring of ASAI links. * Co-ordination with Avaya Global Connect for all voice related issues. * Coordination with telecom team for solving voice related issues e.g. call drops and voice quality problem.  

Designation: Engineer - Server Management -  Exchange Professionals  
Location: Hyderabad  
Total no. of Positions: 2                                          Education: Diploma,BE / BTech 
Experience: 5 to 8 Years                                           Salary Slab: 6.5 to 7 Lakhs

Responsibilities:  
Incumbent recruited against this requirement will be responsible for:  
The Engineer will be responsible for providing day-to-day technical support and administration of the technology infrastructure. ? The Engineer will be responsible for ? The design, implementation, operation, maintenance, backup, system security and system integrity of Microsoft Operating systems including MS Exchange 2000, including Active Directory. ? Will be required to manage single / multiple sites to carry out day-to-day maintenance and operations of Windows 2000 Active directory, and MS Exchange 2000 in high availability environments. ? Maintain and monitor all systems within environment to ensure optimal performance. ? Recommend and establish operation requirements, policies and procedures. Responsible for the management and filtering of Spam mails. ? Timely response and resolution of detected issues. ? Service level compliance and reporting.

Technical Competencies: 

Should be a Graduate / Dip / BE. ? Should have around 3 - 5 Years of IT Exposure. ? Should be Microsoft Certified Engineer (Mandatory). ? CCNA (Optional). ? Extensive experience designing / implementing /migrating /administering MS Exchange 2000 and Active Directory XP, 2000, NT 4.0. ? Exposure to mail migration projects and integration of heterogeneous mail services/systems would be an added advantage ? Good understanding of operational practices and requirements to operate a high availability and secure environment. ? Should have excellent inter-personal and communication skills with the ability to deal with users at all levels in an organization. ? Good problem solving and communication skills. ? Ability to successfully handle multiple tasks while under pressure. ? Compliance with all IT and corporate regulations, policies, and guidance. ? Conducting timely and effective root cause analysis. ? Manage time and effort effectively. ? Be self-motivated and goal-oriented. ? Be able to communicate complex technological issues and solutions to coworkers and to upper management. 

 

Designation: Solaris Admin L3 – Technical Specialist                          
Location: Hyderabad 
Total no. of Positions: 2                                         Education: Diploma,BE / BTech 
Experience: 5 to 8 years                                          Salary Slab: 6.5 to 7 lakhs

Responsibilities:  
Incumbent recruited against this requirement will be responsible for:  
You shall support a team of people centrally or handle some critical accounts and be responsible for Implementation and support of large-scale Unix systems / Sun Enterprise Servers. As a subject matter expert, you shall anticipate and resolve technical problems and provide expert knowledge to our team of engineers.You should manage the servers on the UNIX platformand perform the general administration,backup and recovery. Should have cluster experienceand understanding on Veritas Cluster/Volume Manager.

Technical Competencies: 

You shall have certifications like SCSA. Experience in resolving multiple complex technical problems for critical IT infrastructure. Should have experience in providing expert technical knowledge to team of engineers.These Resources should have knowledge of Back-up devices like NetApps. Etc.,  


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